Top Picks
Our Office
In Lusaka Central
Stand No. 1375, Ground Floor, MLife Building,
Dar Es Salam Place, Cairo Road,
Next to The Main Post Office,
Lusaka, Zambia.
Questions Many Ask
Frequently Asked Questions
How can I contact your customer support?
We offer multiple ways to contact our customer support team. You can reach us through phone on +260 773 6183 35 or WhatsApp at +260 962 4733 32, via email at hello@outlet.co.zm, by creating a ticket or by filling out the contact form. Our dedicated support team is available during business hours to assist you with any inquiries or concerns.
What is the best way to get a quick response to my inquiry?
For the fastest response, we recommend contacting our customer support team via phone at +260 773 6183 35. Our phone lines are open during business hours, and our representatives will be able to address your questions or concerns promptly. If you prefer to reach us by email, we strive to respond within 2-12 hours during our regular business hours.
Can I visit your Pickup Locations to get assistance?
Absolutely! We welcome you to visit our pickup locations for in-person assistance. Our knowledgeable staff will be happy to help you with any questions, product recommendations, or support you may need. You can find the address and operating hours of our store on our website's Pickup Locations page.
Are there specific support channels for technical issues or product-related questions?
Yes, if you have any technical issues or product-related questions, our dedicated technical support team is here to help. You can reach them by calling +260 955 1234 56 or sending an email to support@outlet.co.zm. They specialize in addressing technical inquiries and providing solutions or troubleshooting guidance.
Do you have a live chat support option?
Yes, we offer live chat support on our website. Simply visit our website and look for the chat icon on the far right side. Click on it, and you will be connected to one of our support representatives in real-time.
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